Personal Coaching Terms & Conditions
1.Engagement
a. Thank you for accepting my offer to present meditation and coaching services to you. By placing an order, you acknowledge that you have read and agree to these Terms and Conditions and agree that the placement of an order together with these terms and conditions forms a contract between you (herein referred to as ‘the Client’) and Toby Maguire.
b. These services are provided by Toby Maguire, (herein ‘the Coach’). Coaching may address specific personal projects, business outcomes or general conditions in the client’s personal and/or professional life. Coaching is not advice, therapy or counselling. Services may include, but not be limited to, values clarification, business brainstorming, identifying and creating plans, examining modes of operating and teaching tools to assist personal transformation.
c. Throughout the coaching relationship, your Coach will engage in very direct and personal conversations. For the coaching to be powerful and transformational, your Coach will be honest and straightforward in asking questions and the client agrees to fully participate in the process. This may include, but not be limited to, attending all sessions on time, completing all set ‘integration work’ and reading/watching/listening to external material as directed by the coach.
d. Unless otherwise agreed, it is the client’s responsibility to call the Coach. Each session will be conducted via Google Meet, unless otherwise agreed to by both parties. All coaching sessions will be approximately 60 minutes in length, unless otherwise deemed appropriate by the coach.
e. Coaching calls made late will be deducted from the scheduled session time frame. Cancellations within a 24 hour period will be considered as a ‘completed’ coaching session unless for a valid reason.
2. Confidentiality
a. We are committed to protecting your privacy. We are also committed to effectively managing the collection, storage, use and disclosure of personal information for the purpose of our business activities in accordance with the Data Protection Act 2018.
b. The coach promises the client that all information provided is strictly confidential. No information or content shall be released to any persons, including a spouse or immediate family; except at the client’s request. Your willingness to be truthful, open and vulnerable is paramount to your coaching success.
3. Time and Place
a. Coaching calls are to be booked in advance by which you can discuss with Toby. Sessions are to be spaced every 12-18 days to allow you time to complete the integration work and to go out and live a powerful life.
4. Refunds
a. Unless a promotional rate or time frame has been accepted, the client has 24 hrs of placing the order to contact us via email at toby@tobymaguire.com to cancel the order. After this date, a refund can only be issued pursuant to clause 5c.
b. We may cancel the coaching services for any reason by written notice to you. We will refund you the investment that you have actually paid to us (minus any commissions that may be have been paid to 3rd parties and minus the amount of your completed session) and within 30 days of giving you notice of cancellation. We shall have no further liability in respect of the cancellation.
c. The coach is committed to providing you with exceptional results such that if you are not satisfied after completing your first 2 sessions (provided they are completed no longer than 21 days apart), you will receive a 100% refund within 30 days.
5. Disclosures
You Acknowledge:
a. The coach is committed to providing you with exceptional results such that if you are not satisfied after completing your first 2 sessions (provided they are completed no longer than 21 days apart), you will receive a 100% refund within 30 days.
b. That neither we, nor any of our representatives or any person we engage, perform the services as advice as a professional mental health therapist, or therapist of any kind. For these matters, please seek professional medical advice from a third party. Our focus is on meditation and coaching to help you get results in the present and in the future.